Privacy policy

At Velveta.motorcycles, privacy is treated as an important part of the customer relationship. This Privacy Policy describes how Wild Salmon Center, operating the Velveta.motorcycles website, may collect, use, store, disclose, and protect information associated with visitors and customers.

This policy is intended to provide clear information about the types of information that may be processed when you browse our website, create an account, place an order, communicate with us, or otherwise interact with Velveta.motorcycles.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide Directly

This may include:

• Full name;
• Billing address;
• Shipping address;
• Email address;
• Telephone number, if provided;
• Account login information;
• Order information;
• Product preferences;
• Customer service correspondence;
• Return and refund information;
• Reviews or other content submitted to the website; and
• Other information you voluntarily provide.

Transaction Information

When you place an order, information associated with the transaction may include:

• Products purchased;
• Order date;
• Purchase amount;
• Shipping destination;
• Order status;
• Refund information;
• Discount or promotional information; and
• Payment-related information handled through applicable payment processors.

We generally do not need to retain complete payment-card numbers when payment processing is performed by a third-party payment provider.

Automatically Collected Information

When you visit the website, certain technical information may be collected automatically, such as:

• IP address;
• Browser type;
• Operating system;
• Device characteristics;
• Approximate geographic information;
• Referring webpage;
• Pages viewed;
• Time spent on pages;
• General website interaction information;
• Error information; and
• Similar technical or usage data.

2. How We Use Information

Information may be used for legitimate business and operational purposes, including:

• Processing and fulfilling orders;
• Arranging delivery;
• Providing customer support;
• Responding to inquiries;
• Processing returns and refunds;
• Maintaining customer accounts;
• Detecting fraudulent or unauthorized transactions;
• Protecting website security;
• Improving website functionality;
• Understanding customer interaction with the website;
• Managing inventory and product availability;
• Sending transactional communications;
• Providing information about products or services where permitted;
• Maintaining business records;
• Complying with legal obligations; and
• Exercising or defending legal rights.

We seek to collect and use information in a manner reasonably connected to the purpose for which it was obtained.

3. Cookies and Similar Technologies

Velveta.motorcycles may use cookies, pixels, tags, local storage, or similar technologies.

These technologies may help us:

• Keep shopping-cart functionality working;
• Remember selected preferences;
• Understand website traffic;
• Improve website performance;
• Identify technical problems;
• Maintain security; and
• Measure the effectiveness of website features or communications.

You may be able to control cookies through your browser or device settings. Disabling certain technologies may affect the operation of some website features.

4. Information Sharing

We may disclose information to service providers and business partners when reasonably necessary to operate the website and provide requested services.

Potential categories of recipients include:

• Payment processors;
• Shipping and delivery providers;
• Website hosting providers;
• Ecommerce technology providers;
• Customer service providers;
• Fraud-prevention and security providers;
• Information technology providers;
• Analytics providers;
• Professional advisors;
• Legal or regulatory authorities when required; and
• Successors or counterparties involved in a permitted business transaction.

We do not intend to disclose personal information merely because a third party requests it without an appropriate business, legal, or operational basis.

5. Payment Information

Payments may be processed by third-party payment providers.

When you submit payment information, that information may be transmitted directly to or through the applicable payment processor under its own security and privacy practices.

Customers should review the privacy terms of their selected payment provider when appropriate.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.

If we become aware of a security incident affecting personal information, we will evaluate the event and take steps required by applicable law.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, fraud prevention, legal compliance, dispute resolution, and legitimate business recordkeeping.

Retention periods may differ depending on the type of information and the reason it was collected.

8. Children's Privacy

The website is intended for general consumers and is not designed to knowingly collect personal information from children in violation of applicable law.

If we learn that personal information was collected from a child in circumstances where collection was not permitted, we will take reasonable steps to address the situation.

9. Oregon Consumer Privacy Rights

Oregon's Consumer Privacy Act, ORS 646A.570–646A.589, applies to businesses meeting statutory applicability thresholds and provides covered Oregon consumers with rights that can include access to personal data, correction of inaccuracies, deletion, and certain opt-out rights concerning targeted advertising, sale of personal data, and certain profiling.

If the Oregon Consumer Privacy Act applies to Velveta.motorcycles and you qualify as a covered consumer, you may submit an applicable privacy request by contacting:

[email protected]

Depending on the request, we may need to verify your identity before providing information or making changes.

Oregon law generally provides covered consumers with a response period of up to 45 days, subject to applicable extensions and statutory exceptions.

10. Privacy Requests

A privacy request should contain enough information for us to understand and authenticate the request.

Please include:

• Your name;
• Email address associated with your interaction with us;
• Description of the request; and
• Any additional information reasonably necessary for authentication.

We may deny or limit a request where an applicable legal exception permits or requires us to do so.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of websites that we do not control.

We encourage customers to review the privacy policies of external websites before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on this page with a revised effective date.

13. Contact

Privacy-related questions or requests may be directed to:

Wild Salmon Center
Attn: ZACARIAS OBRIAN PAYNE
2001 NW 19th Ave
Portland, OR 97209
United States

Email: [email protected]